Buzz corp specialises in the art of listening, as we firmly believe that if you are a keen listener, you can understand the needs of your client better. We always believe at Buzz Corp that "Customer is King".

We know that for a marketing and services process to prosper and yield excellent throughput, our basics have to be in place as regards to the needs of the customer. Our entire team at Buzz Corp know how important the three W's are.

• What to speak
• When to speak
• When to stop

We understand the needs of the client, analyze it and strive hard to deliver the best solutions for our esteemed clients.

An obvious advantage of BPO is the immediate cost savings of over 30 per cent and yet a steadfast focus on high quality standards. This also allows the in-house team of the overseas client to focus their expertise on core activities while delegating the non core activities to more cost-effective resources in India.

It is estimated that the total number of jobs created so far as a result of outsourcing, primarily call centre operations, is about 250,000. Of these, the U.S. and the U.K. together have a share of over 86 per cent. By 2010, the share of non-call centre outsourcing is placed at 50 per cent of the total number of jobs created. One estimate places the KPO jobs alone at over a quarter of a million by 2010.